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111bet FAQ — All Your Questions Answered in One Place

From registration and payments to bonuses and betting — find detailed answers to all common questions right here. Search below or select a category.

Popular: Password Reset · Mobile Pay Deposit · Bonus · Self-Exclusion

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Account & Registration 7 Questions

Signing up at 111bet is quick and easy. All you need is:
  • An active Bangladeshi mobile number
  • Your full name and date of birth
  • A strong password
  • Minimum Age: 18
Simply verify your mobile number with an OTP and your account is ready to go. The whole process takes just 2 minutes.
Register →

Only one 111bet account is permitted per person. Opening multiple accounts is Terms and Conditions a violation, and it may result in all associated accounts being suspended.

Click the "Forgot Password?" link on the login page. An OTP will be sent to your registered mobile number. Verify the OTP and set a new password. The entire process takes under 3 minutes.

KYC is not required to start betting. However, you must complete KYC before making your first withdrawal. This involves uploading a photo of your National ID or passport — verification is usually completed within 24 hours.

Yes, however support team's contact the support team. Once your identity is verified, your new number will be updated.

Use self-exclusion or a cooling-off period for a temporary break. To close your account permanently, email our support team. For more details, visit our Responsible Play View page.

Entering the wrong password 5 times in a row may temporarily lock your account. Wait 30 minutes and try again, or reset your password. For a quicker resolution, contact us via Live Chat.
Deposit & Withdrawal 6 Questions

Log in → go to Wallet → select Deposit → choose your payment method. Supported payment methods at 111bet:
  • Mobile Pay (Most Popular)
  • Nagad
  • Rocket
  • Bank Transfer
  • Crypto (USDT)
Deposits are usually credited instantly.

The minimum deposit at 111bet is just ৳200, applicable for Mobile Pay, Nagad, and Rocket. For bank transfers, the minimum is ৳1,000. For more details, visit our Payment Page View.

In most cases:
  • Mobile Pay / Nagad / Rocket: 15–60 minutes
  • Bank Transfer: 1–3 business days
  • Crypto: 30 minutes – 2 hours
Your first withdrawal requires KYC verification, which may take a little longer to process.

Wait 15 minutes first — network delays can sometimes occur. If the issue persists, contact us with your transaction ID support team Let us know. Issues are typically resolved within 2 hours.

111bet does not charge any withdrawal fees. However, Mobile Pay or your bank may apply their own charges — this is beyond 111bet's control.

The minimum withdrawal for mobile banking is ৳500. For bank transfers, it is ৳1,000. Maximum limits vary depending on the payment method and account level.
Bonuses & Promotions 5 Questions

Complete registration → Make your first deposit → Go to the Bonus section and activate the Welcome Bonus. Up to 100% of your first deposit will be credited to your account instantly.

To withdraw a bonus, you must meet a minimum wagering requirement (rollover) — typically 5–10x the bonus amount. Each bonus has its own terms and conditions — for details, Terms & Conditions available.

Enter the code in the "Promo Code" field during the password step of registration. Once registration is complete, the code cannot be added afterwards — so make sure you have it handy before you sign up.

Log in to your account → go to the Wallet or Bonus section → enter your voucher code. Please read the voucher's expiry and terms carefully. For more details, visit our Voucher Page View.

Yes! There's a bonus for both you and your friend when you refer them. Find your referral link in the Profile section of your account. The bonus is credited once your friend registers and makes their first deposit.
Betting & Gaming 5 Questions

111bet offers an extensive sports market, including:
  • Cricket (Bangladesh, IPL, International)
  • Football (Premier League, La Liga, World Cup)
  • Kabaddi, Tennis, Badminton
  • Virtual Sports, E-Sports
  • Live Casino, Slots
Details Betting Page View.

Live Betting means placing bets in real time while a match is in progress. Log in to 111bet → go to the "Live" section → pick your match and place your bet. Odds change every moment, so act fast.

Once a bet is confirmed, it generally cannot be cancelled. However, some matches offer a "Cash Out" feature, which lets you settle your bet before the event is over.

If a match or event is cancelled, the stake for all related bets will be refunded to your account immediately. Refunds are typically processed within 24 hours.

The minimum bet at 111bet is just ৳10. Maximum limits vary by market — certain high-roller markets allow significantly larger stakes. For more details, High Roller Page View.
Security & Privacy 4 Questions

Yes, 111bet is an internationally licensed platform. All data is protected with 256-bit SSL encryption, and the highest security standards are maintained for all financial transactions.

No. 111bet does not share your personal information with third parties (except where required by law). For more details, please refer to our Privacy Policy Read here.

Yes, 111bet supports OTP-based two-factor authentication. Go to Account Settings to enable 2FA. Additional verification is required whenever you log in from a new device.

Change your password immediately and support team Let us know — and please include the time and device from which the access occurred. We'll investigate promptly and lock the account if necessary.
App & Platform 4 Questions

Download the 111bet app directly from our website. It's available for both Android and iOS. For more details, Platform Page View.

Yes! 111bet is fully mobile-friendly. You can use it directly in your browser via Chrome, Firefox, or Safari — no app needed.

Clear your browser cache, check your internet connection, and refresh the page. If the issue persists, try using a VPN or support team let us know.

Yes — log in with the same credentials from any device. Your balance and betting history stay in sync across all devices.
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Quick Links
Open a New Account Log In to Your Account View Payment Methods VIP Program Use Voucher Responsible Play Help Centre

Still have questions?

Our support team is available 24/7 and ready to assist you in Bangla.

Contact us via Live Chat

Why Choose 111bet?

Why hundreds of thousands of Bangladeshi bettors choose 111bet.

100% Secure Platform

Your account is fully protected through an international licence, SSL encryption, and a rigorous KYC process.

Fast Payments

Instant deposits via Mobile Pay, Nagad, and Rocket. Withdrawals typically processed within the hour — no hidden fees.

24/7 Bangla Support

For any issue, chat with us in Bangla via Live Chat — available seven days a week, around the clock.

Exciting Bonuses

Welcome bonus, reload offers, cashback, and free bets — rewards at every step of the way.

Mobile-First Experience

Enjoy seamless betting on any device — mobile app or browser.

Responsible Gaming

Deposit limits, self-exclusion, and cooling-off periods — we want you to play responsibly and enjoy the experience.

Got your answers? Get started now!

Sign up at 111bet and enjoy Bangladesh's best betting experience — complete with a Welcome Bonus.

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